Personalized support for our customers
Our multi-sector experience allows us to offer you an on-site support and coaching service to accompany you during the implementation of our software within your company.
This includes setting up the system, advising users on how to use Gesper and often setting up processes to facilitate HR management. This support is customised to the problems encountered by the client.
Training
Group of max. 6 people
- Course material & PC
- Possibility of working directly on customer databases
- Training is possible with any software from the Gesper range
Free updates
Maintenance contract
- Addition of new features and technical updates
- Permanent adaptation to current legislation
- Fast and professional support.
Support – Helpdesk
Provided by people who are experts in their field
- 24/7 access to the online support platform where the customer can post tickets and consult the Gesper knowledge base
- Access to the secure area of the Microtis site to download new software versions
- Remote access on the customer's workstation(s) (option subject to prior agreement)
Setting up interfaces
Interconnection with existing software
- Interfacing with your accounting software, time management, etc…
- Configurable according to your needs
- Fast and secure implementation