Technical recommendations –Technical Configuration
The Microtis Internet site has been optimized for use with Internet Explorer (version 4.01 minimum) with minimum screen resolution of 800×600.
The PDF format
All downloadable from the Customer Area are in PDF format. To view these you must have Acrobat Reader installed in your computer. You may download this software free of charge on our site in the Customer Area.
Prior to downloading each document, a window appears: This window indicates the document, possibly with a brief description, publication date and the file size in Kb. To download the document, just click on the Acrobat icon. The document will then open in a new window.
Access management and confidentiality
When a support contract is ordered, customers receive a User ID and a password, which are strictly personal to them. These are used to access the Customer Area of the site, to manage access profiles of users and/or mailing list subjects with which customers wish to be updated on. It is the entire responsibility of customers to manage desired mailing list subjects and access profiles. Microtis is in no way responsible for a lack of confidentiality and any consequences arising from this in the dissemination of User IDs and passwords of customers to employees of the company. In the event a User ID or a password be lost and/or forgotten, an automatic procedure is in place from the site that can be activated by providing certain key data.