About Microtis

Experience & skill set

Microtis currently comprises ten employees, primarily engineers by training, who make attentiveness and service a priority.

We approach the solution appropriate to your with an open mind, adapting the recommendations we propose to the issues you are facing.

With our twenty years of experience, our full range of Gesper HR solutions is now stable and established, while retaining flexibility and scalability.

We are the only ones in the Grand-Duchy of Luxembourg that have a like and single relational database for managing all of our software and through our structure we can totally control our solutions, all of which are developed and maintained internally by our employees.

Pascal ROBERT
Administrateur délégué

Objectives

As leader in HR solutions in the Grand Duchy of Luxembourg, our objective is to obtain the loyalty of our customers, small, medium and large companies, focusing on the specific features of each of them.

We provide a specialized, custom solution to each situation through an active approach and constant dialogue with our partners.

Proximity

Our operations are based in Steinfort, in an extensive work area, where we work with our customers collaboratively, providing high quality, personalized service with an attentive attitude.

We offer demonstrations and training on our premises to familiarize our customers with our various Gesper software packages.

Training

We offer training programs for all of our software. These sessions are most frequently dedicated to a single customer in small groups of at most six persons. Each trainee will have a PC and course materials. It is also possible to provide these training courses directly through a customer database.

Technical and functional assistance, coaching

Through our experience in multiple sectors we can offer of on-site assistance and coaching in order to support you during the implementation phases of our software in your company.

Free updates

All software furnished by Microtis is accompanied by a maintenance and support contract that provides the various updates of software following adaptations for legal and operational purposes, fixes of residual bugs and functional and technical supplements.

Support contract

Our support contract provides the following benefits:

• hot-line available during office hours
• access to the secure area of the Microtis site for downloading new versions and/or sending data to Microtis
• free review of data at Microtis (this option is subject to prior agreement)
• remote access from customer workstations (this option is subject to prior agreement)